Privacy Policy

Effective date: Nov 29, 2023

This website is operated by SeekZero. Throughout the site, the terms “we”, “us” and “our” refer to SeekZero. SeekZero offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.We are committed to protecting your personal information and your right to privacy.

Part I Disclaimer
The application and its related third-party functions are provided by non-medical institutions, we do not guarantee the complete reliability of the medical information provided to users, and it should not be used to diagnose or treat any disease. All medical knowledge is based on the advice of professional doctors.
If the user does not create an APP account and log in, the generated data is kept locally, and the user clearly caches ithrough the mobile phone, the data will not be repaired, and we will not bear any legal responsibility.

Part II Privacy Policy
This Privacy Policy describes how we will process your personal data when you use our products and services. In addition, the following applies to your use of our products and services ("Products and Services"). Products and services are made up of various software applications (including mobile applications, Web applications), based on cloud services Business and product composition. These services and products collect, store, and process data to provide you with insights and services to help you live a healthier life. This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Definitions

• Service:
• The Service is a SeekZero branded website operated by Shenzhen Saitong Industrial Co., Ltd.
  
  
• Personal Data:
• Personal Data means data about a living individual who can be identified from those data or from those and other information either in our possession or likely to come into our possession.
  
  
• Usage Data:
• Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  
  
• Cookies:
• Cookies are small files stored on your device (computer or mobile device).
  
  
• Data Controller:
• Data Controller means the natural or legal person who determines the purposes for which and the manner in which any personal information is processed.
  
  
• Data Processors (or Service Providers):
• Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

• Data Subject (or User):
• Data Subject is any living individual who is using our Service and is the subject of Personal Data.

INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data:
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable infomation may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Cookies and Usage Data
• User avatar

We will upload the user avatar to our Server. The server address is used for user information management. We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Personal Sensitive Data
As part of our commitment to enhancing your experience, we collect the following health metrics:

• Respiratory rate
• Resting Heart Rate (RHR)
• Heart Rate Variability (HRV)
• Saturation of Peripheral Oxygen (SpO2)
• Steps
• Heart rate
• Sleep data

Health Connect Data

• a. Collection and Usage of Health Data:
• Service is the mobile application operated by Guangdong Youhong Medical Technology Co., Ltd
• Personal Data:
• We value the privacy and security of our users. Our mobile application requests access to health-related permissions, specifically the ability to read steps and sleep information. This data is collected for the sole purpose of enhancing the user experience and providing features related to health and fitness.
  
  
• b. Purpose of Health Data Access:
• Our app utilizes health-related permissions to track daily steps, and sleep patterns. This data is processed locally on the user's device and is not shared with any third parties.
  
  
• c. User Consent:
• By using our app, you explicitly consent to the collection and usage of health-related data for the purposes outlined in this privacy policy. You have the option to grant or deny these permissio ns within the app settings.
  
  
• d. Security Measures:
• We implement robust security measures to protect the confidentiality and integrity of health-related data. This includes encryption and secure storage.
  
  
• e. Data Retention:
• We retain health-related data only for as long as necessary to fulfill the purposes outlined in this privacy policy. Users can request the deletion of their data by
  
  
• f. Third-Party Services:
• Our app does not share health-related data with any third-party services, advertisers, or external entities. We do not engage in the sale or exchange of user data.

Need to use the health connect permission:

• Read and write heart rate permission
• <uses-permission android:name="android.permission.health.READ_HEART_RATE"/>
• <uses-permission android:name="android.permission.health.WRITE_HEART_RATE"/>
  
  
• Read and write HRV permissions
• <uses-permission android:name="android.permission.health.READ_HEART_RATE_VARIABILITY"/>
• <uses-permission android:name="android.permission.health.WRITE_HEART_RATE_VARIABILITY"/>
  
  
• Read and write oxygen permissions
• <uses-permission android:name="android.permission.health.READ_OXYGEN_SATURATION"/>
• <uses-permission android:name="android.permission.health.WRITE_OXYGEN_SATURATION"/>
  
  
• Read/write Wake from sleep permission
• <uses-permission android:name= "android.permission.health.READ_BASAL_BODY_TEMPERATURE"/>
• <uses-permission android:name="android.permission.health.WRITE_BASAL_BODY_TEMPERATURE"/>
  
  
• Read and write body temperature permission
• <uses-permission android:name="android.permission.health.READ_BODY_TEMPERATURE"/>
• <uses-permission android:name="android.permission.health.WRITE_BODY_TEMPERATURE"/>
• Read and write sleep permissions
• <uses-permission android:name="android.permission.health.READ_SLEEP"/>
• <uses-permission android:name=" android.permission.health.WRITE_SLEEP"/>
  
  
• Read/write steps permission
• <uses-permission android:name="android.permission.health.READ_STEPS"/>
• <uses-permission android:name="android.permission.health.WRITE_STEPS"/>
  
  
• Read and write calories permission
• <uses-permission android:name="android.permission.health.READ_TOTAL_CALORIES_BURNED"/>
• <uses-permission android:name="android.permission.health.WRITE_TOTAL_CALORIES_BU
  RNED"/>
  
  
• Read and write distance permissions
• <uses-permission android:name="android.permission.health.READ_DISTANCE"/>
• <uses-permission android:name="android.permission.health.WRITE_DISTANCE"/>
  
  
• Read and write workout data permission
• <uses-permission android:name="android.permission.health.READ_EXERCISE"/>
• <uses-permission android:name="android.permission.health.WRITE_EXERCISE"/>

 

Usage Data
When you access the Service with a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP ad dress of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data ("Usage Data")

Location Data
We may use and store infornation about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used, such as beacons, tags, and scripts to collect and track information and to improve and analyse our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

• Examples of Cookies we use:
• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.

 

Use of Data

SeekZero uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), SeekZero’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. SeekZero may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests, and it is not overridden by your rights To comply with the law

Retention of Data

SeekZero will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. SeekZero will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside and choose to provide information to us, please note that we transfer the data, including Personal Data, to and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

SeekZero will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

SeekZero will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA

Disclosure for Law Enforcement
Under certain circumstances, SeekZero may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Requirements
SeekZero may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of SeekZero
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. SeekZero aims to take reasonable steps to allow you to:

Access, Update, or Delete Information: You can access, update, or request the deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

Right of Rectification: You have the right to have your information rectified if that information is inaccurate or incomplete

• Right to Object: You have the right to object to our processing of your Personal Data.
• Right to Restriction: You have the right to request that we restrict the processing of your personal information.
• Right to Data Portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
• Right to Withdraw Consent: You also have the right to withdraw your consent at any time where SeekZero relied on your consent to process your personal information.
• Please note that we may ask you to verify your identity before responding to such requests. You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

 

SERVICE PROVIDERS
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CHILDREN'S PRIVACY
Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us immediately. If we discover that a child under 18 has provided us with personal information, we will take steps to delete such information from our servers.

CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also notify you via email and/or a prominent notice on our Service before the change takes effect and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT INFORMATION

You may contact us at:
Shenzhen Saitong Industrial Co., Ltd.
Address: Building 3, Jingheyuan, No. 2004 Xuegang Road, Gangtou Community, Bantian Street, Longgang District, Shenzhen.
Customer Support Email Address: seekzerosupport@163.com
Telephone: +86 755-84822384 

We do not sell the personal data of our users. We do not share your data except in the limited circumstances described below.